[hidden]{display:none!important}
:is(#tickets-view,#portfolio-view,#catalog-view,#appearance-view,#users-view,#roles-view,#queues-view){display:grid;grid-template-columns:minmax(0,1fr);gap:var(--fd-section-gap)}:is(#tickets-view,#portfolio-view,#catalog-view,#appearance-view,#users-view,#roles-view,#queues-view)>*{min-width:0;margin-block:0!important}#ticket-feedback:empty{display:none}#ticket-feedback:not(:empty){margin:20px 28px 0}
.connected-ticket-dialog{max-width:1100px}.connected-ticket-dialog .dialog-head{margin:0;padding:24px 28px;border-bottom:1px solid var(--fd-line)}.connected-ticket-dialog .connected-columns{padding:24px 28px}.connected-ticket-dialog .connected-form{max-width:none}.connected-ticket-dialog .page-heading h1{font-size:22px}
.brand-point{color:var(--fd-primary)}.pending-module{cursor:not-allowed;color:var(--fd-muted);opacity:.65}.pending-label{margin-left:auto;font-size:11px}.sidebar-bottom .profile{margin-bottom:12px}.sidebar-bottom #logout{margin:8px 0}.sidebar-version{margin-top:12px}.profile-info{min-width:0}.profile-info strong{overflow-wrap:anywhere}.topbar{position:sticky;top:0;z-index:10}#notice:empty{display:none}#notice:not([hidden]){margin-bottom:24px}
[id$="-view"]>.notice,[id$="-view"]>.grid-3,[id$="-view"]>.toolbar{margin-bottom:24px}.admin-stack .connected-columns:has(>.portfolio-upload[hidden]){grid-template-columns:1fr}.catalog-layout .panel-head p{margin-top:4px}.catalog-layout .panel-body{padding-top:0}.catalog-reason-list{gap:12px}.catalog-subitem .badge{margin-top:10px}.portfolio-upload{scroll-margin-top:80px}.admin-pagination{border-top:1px solid var(--fd-line)}.table-wrap{overflow:auto;max-width:100%}.table td{overflow-wrap:anywhere}.login-panel{margin:48px auto}.content>.workspace-footer{margin-top:32px}
@media(max-width:1100px){.connected-columns{grid-template-columns:1fr}.sidebar{overflow-y:auto}.nav-backdrop{z-index:40}.app-shell.menu-open .nav-backdrop{display:block;position:fixed;inset:0;border:0;background:rgb(12 24 20 / .35)}.sidebar-bottom{margin-top:20px}.topbar{position:sticky}.pending-module{min-height:44px}}
@media(max-width:640px){.admin-fields{grid-template-columns:1fr}.admin-dialog{padding:20px}.admin-list-row{align-items:flex-start}.admin-list-row button{flex-shrink:0}.connected-columns>.panel{padding:18px}.admin-pagination{gap:8px}.admin-dialog{max-height:94dvh}.page-heading .toolbar{flex-wrap:wrap}.catalog-subheading .btn{width:auto}}
.brand{text-decoration:none;color:var(--fd-ink)}
.notice.error{background:var(--fd-rose-soft);color:var(--fd-rose)}
.login-panel{max-width:560px;margin:48px auto;width:100%;padding:28px}
.connected-form{display:grid;gap:20px;margin-top:24px}
.connected-form label{display:grid;gap:8px;font-weight:600}
.connected-form input,.connected-form select{width:100%;min-height:44px;padding:10px 12px;border:1px solid var(--fd-control);border-radius:8px;color:var(--fd-ink);background:var(--fd-surface)}
.connected-form button{justify-self:start;min-height:44px}
.connected-form+p{margin-top:24px}
.connected-columns{display:grid;grid-template-columns:1fr 1.2fr;gap:24px}
.connected-columns>.panel{padding:24px}
.customer-results{display:grid;gap:12px;margin-top:24px}
.customer-choice{display:flex;align-items:flex-start;gap:12px;padding:16px;border:1px solid var(--fd-line);border-radius:8px;cursor:pointer}
.customer-choice input{margin-top:5px}.customer-choice small{display:block;font-weight:400;color:var(--fd-muted)}
.empty-state{padding:36px;text-align:center;color:var(--fd-muted)}
:root[data-palette=blue]{--fd-primary:#315f92;--fd-primary-soft:#edf3fa;--fd-focus:#315f92}
:root[data-palette=plum]{--fd-primary:#76517c;--fd-primary-soft:#f6eef7;--fd-focus:#76517c}
:root[data-theme=dark][data-palette=blue]{--fd-primary:#a4c9f1;--fd-primary-soft:#24364c;--fd-focus:#a4c9f1;--fd-on-primary:#182b40}
:root[data-theme=dark][data-palette=plum]{--fd-primary:#dab5df;--fd-primary-soft:#3e2e42;--fd-focus:#dab5df;--fd-on-primary:#302033}
@media(prefers-reduced-motion:reduce){*,*::before,*::after{animation:none!important;transition:none!important}}
.admin-stack{display:grid;gap:24px}.admin-stack .panel,.catalog-layout .panel{min-width:0}.portfolio-upload p{margin-bottom:16px}.admin-fields{display:grid;grid-template-columns:1fr 1fr;gap:16px}.admin-dialog{width:min(680px,calc(100vw - 32px));max-height:88vh;overflow:auto;padding:28px;border:1px solid var(--fd-line);border-radius:14px;background:var(--fd-surface);color:var(--fd-ink)}.admin-dialog::backdrop{background:rgb(12 24 20 / .45)}.admin-dialog form{margin:0}.admin-dialog .panel-head{padding:0;margin-bottom:0}.admin-dialog h2{margin:0}.admin-pagination,.admin-list-row{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:16px 0}.admin-pagination{padding:16px 22px}.admin-list-row{border-bottom:1px solid var(--fd-line)}.admin-list-row span{overflow-wrap:anywhere}.admin-list{margin-top:20px}.cell-subline{display:block;color:var(--fd-muted);margin-top:4px;font-size:12px}.catalog-choice{display:grid;gap:5px;width:100%;text-align:left;background:transparent;color:var(--fd-ink);border:0;border-bottom:1px solid var(--fd-line);padding:18px 12px;cursor:pointer}.catalog-choice small{color:var(--fd-muted);font-size:13px}.catalog-choice:hover,.catalog-choice.selected{background:var(--fd-primary-soft)}.form-feedback{color:var(--fd-danger,#ae3939);margin:0}.admin-stack input[type=file]{max-width:100%;padding:10px}.admin-stack .connected-columns{align-items:start}.admin-stack .panel>h2,.catalog-layout .panel>h2{margin-bottom:12px}#import-preview{display:grid;gap:16px;margin-top:20px}#import-preview[hidden]{display:none}.admin-dialog input:read-only{background:var(--fd-primary-soft)}
.customer-context{display:grid;grid-template-columns:minmax(80px,1fr) 2fr;gap:10px 16px;margin:0;padding:16px;background:var(--fd-primary-soft);border-radius:8px}.customer-context[hidden]{display:none}.customer-context dt{color:var(--fd-muted)}.customer-context dd{margin:0;overflow-wrap:anywhere}
.connected-ticket-dialog{max-width:900px}.connected-ticket-dialog .dialog-head{padding:24px 26px 18px}.connected-ticket-dialog #ticket-feedback:not(:empty){margin:18px 0 0}.lookup-actions{display:flex;gap:12px;margin-top:14px;flex-wrap:wrap}.assignment-preview{margin-top:18px}.connected-ticket-dialog [data-customer-values]{margin-top:18px}.connected-ticket-dialog .customer-context{margin-top:16px}.day-options{display:flex;flex-wrap:wrap;gap:12px;padding:16px;border:1px solid var(--fd-line);border-radius:8px}.day-options label,.connected-form .check-field,.check-field{display:flex;align-items:center;gap:8px}.check-field input,.day-options input{width:auto;min-height:0}.rule-form{display:flex;gap:16px;align-items:end;padding:16px 0;border-bottom:1px solid var(--fd-line)}.rule-form label{display:grid;gap:8px;flex:1}.rule-form input{width:100%;background:var(--fd-surface);color:var(--fd-ink);border:1px solid var(--fd-line);padding:10px;border-radius:8px}#member-error:not(:empty){color:var(--fd-rose)}#member-activation{padding:16px;background:var(--fd-primary-soft);border-radius:8px}#presence-control{font-size:12px;margin:12px 0}.admin-stack>.grid-2{align-items:start}@media(max-width:640px){.connected-ticket-dialog .dialog-head{padding:20px}.rule-form{align-items:stretch;flex-direction:column}.day-options{gap:10px}.admin-stack>.grid-2{grid-template-columns:1fr}}

#users-view .table{min-width:880px}#roles-view .table{min-width:760px}#users-view .table td:first-child{min-width:220px}#users-view .table-wrap,#roles-view .table-wrap{overscroll-behavior-inline:contain}
.ticket-detail-dialog{width:min(1120px,calc(100% - 32px))}.ticket-detail-dialog .detail-layout{display:grid;grid-template-columns:minmax(0,1.65fr) minmax(240px,1fr);gap:28px;margin-top:24px}.ticket-description,.history-comment{white-space:pre-wrap;overflow-wrap:anywhere}.detail-client{border:1px solid var(--fd-line);border-radius:14px}.detail-client .panel-head{flex-wrap:wrap}.detail-client .panel-body>p{margin-top:8px}.attachment-list{display:grid;gap:12px}.attachment-row{display:flex;align-items:center;justify-content:space-between;gap:16px;border:1px solid var(--fd-line);border-radius:9px;padding:14px}.attachment-row strong{overflow-wrap:anywhere}.attachment-row button{flex-shrink:0}.transfer-open{margin-top:20px}.permission-note{margin-top:16px}#transfer-panel{margin-top:24px}#detail-feedback:not(:empty){display:block;margin-top:20px}.ticket-detail-dialog .timeline{padding-left:18px;border-left:1px solid var(--fd-line);margin-top:20px}.ticket-detail-dialog .timeline-item{position:relative;padding:0 0 24px}.ticket-detail-dialog .timeline-item::before{content:'';position:absolute;left:-23px;top:6px;width:9px;height:9px;border-radius:50%;background:var(--fd-primary)}.ticket-detail-dialog .history-comment{margin-top:12px;padding:14px;background:var(--fd-bg);border-radius:9px}.ticket-detail-dialog .timeline-item>.mini{margin-top:5px}@media(max-width:700px){.ticket-detail-dialog .detail-layout{grid-template-columns:1fr}.attachment-row{align-items:flex-start}.ticket-detail-dialog .dialog-head h2{overflow-wrap:anywhere}.ticket-detail-dialog .dialog-head{min-width:0}}

.ticket-lifecycle{margin-top:24px;padding-top:24px;border-top:1px solid var(--fd-line)}.ticket-lifecycle h3{margin:0 0 8px}.ticket-lifecycle textarea{min-height:112px}.ticket-comment{margin:24px 0 32px}.comment-controls{display:flex;gap:16px;align-items:flex-end;flex-wrap:wrap}.comment-controls .field{flex:1;min-width:180px}.ticket-detail-dialog .ticket-comment textarea{min-height:112px}.ticket-detail-dialog .detail-client p{overflow-wrap:anywhere}@media(max-width:700px){.comment-controls{align-items:stretch;flex-direction:column}.comment-controls button{width:100%}}

.ticket-detail-dialog[open]{display:flex;flex-direction:column;overflow:hidden}.ticket-detail-dialog>.dialog-head{flex-shrink:0}.ticket-detail-dialog>.dialog-body{min-height:0;max-height:none;overflow:auto;overscroll-behavior:contain}

.sla-settings{margin-top:24px}.sla-settings .grid-2{margin-top:24px;align-items:start}.sla-policy{padding:22px;border:1px solid var(--fd-line);border-radius:12px}.sla-policy fieldset{border:0;padding:0;display:grid;gap:16px;min-width:0}.sla-policy legend{margin-bottom:16px}.sla-budget-grid{display:grid;grid-template-columns:1fr 1fr 1fr;gap:12px;align-items:center}.sla-budget-grid input{min-width:0;width:100%}.ticket-sla{margin-top:24px;padding-top:24px;border-top:1px solid var(--fd-line)}.sla-clock{margin-top:16px;padding:16px;border:1px solid var(--fd-line);border-radius:10px}.sla-clock-head{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap}.sla-clock p,.ticket-sla>p{margin-top:10px}.ticket-sla details{margin-top:16px}.ticket-sla summary{cursor:pointer}@media(max-width:700px){.sla-settings .grid-2{grid-template-columns:1fr}.sla-policy{padding:16px}.sla-budget-grid{gap:8px;font-size:12px}}

.sla-policy textarea{width:100%;min-height:96px;resize:vertical;border:1px solid var(--fd-line);border-radius:8px;padding:12px;background:var(--fd-surface);color:var(--fd-ink);font:inherit}
.auth-brand{display:none}
/* The public access screen stays separate even before the session request finishes. */
html:not([data-session="authenticated"]) .sidebar,
html:not([data-session="authenticated"]) .topbar,
html:not([data-session="authenticated"]) .nav-backdrop,
html:not([data-session="authenticated"]) .workspace-footer,
html:not([data-session="authenticated"]) .content>[id$="-view"]:not(#login-view):not(#activate-view){display:none!important}
html:not([data-session="authenticated"]) .app-shell{grid-template-columns:minmax(0,1fr)}
html:not([data-session="authenticated"]) .content{display:flex;flex-direction:column;justify-content:center;align-items:center;min-height:100dvh;margin:0;padding:48px 24px;border:0;border-radius:0;background:var(--fd-bg)}
html:not([data-session="authenticated"]) .auth-brand{display:flex;margin:0 0 32px;padding:0}
html:not([data-session="authenticated"]) .login-panel{max-width:480px;margin:0;padding:32px;background:var(--fd-surface)}
html:not([data-session="authenticated"]) #notice{width:100%;max-width:480px;margin:0 0 20px;box-sizing:border-box}
html:not([data-session="authenticated"]) .login-panel .page-heading{margin-bottom:28px}
html:not([data-session="authenticated"]) .login-panel .btn{width:100%}
html:not([data-session="authenticated"]) .login-panel input{font-size:16px}
@media(max-width:640px){html:not([data-session="authenticated"]) .content{padding:32px 20px}html:not([data-session="authenticated"]) .login-panel{padding:24px}html:not([data-session="authenticated"]) .auth-brand{margin-bottom:24px}}

/* Connected import wizard and compact area summaries follow the approved HTML. */
.import-steps{display:flex;gap:24px;list-style:decimal inside;margin:0;padding:0 0 20px;border-bottom:1px solid var(--fd-line);color:var(--fd-muted)}
.import-steps li.active{color:var(--fd-primary);font-weight:600}
.import-summary{display:grid;grid-template-columns:repeat(4,1fr);gap:20px;padding:8px 0 24px}
.import-summary span{display:grid;gap:6px;color:var(--fd-muted);font-size:13px}
.import-summary strong{color:var(--fd-ink);font-size:28px;font-weight:600;font-variant-numeric:tabular-nums}
.import-actions{display:flex;flex-wrap:wrap;gap:12px;margin:24px 0 16px}
.import-results{max-height:480px;overflow:auto}.import-results .table{min-width:740px}
#imports-view textarea{font:inherit;resize:vertical;min-height:100px;background:var(--fd-surface);color:var(--fd-ink);border:1px solid var(--fd-control);border-radius:8px;padding:12px}
.queue-area-grid{align-items:start}.queue-area-grid .panel-head{gap:16px}.queue-area-grid h2{font-size:16px}.queue-summary>p+p{margin-top:8px}.queue-editor{margin-top:18px}.queue-editor summary{cursor:pointer;color:var(--fd-primary);font-weight:600;font-size:13px}.queue-editor .panel-body{padding:0;margin-top:20px}.queue-editor .day-options{padding:12px;gap:10px}.queue-editor .form-grid{grid-template-columns:repeat(2,minmax(0,1fr))}
@media(max-width:900px){.queue-area-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:640px){.queue-area-grid{grid-template-columns:1fr}.import-steps{gap:12px;font-size:12px}.import-summary{grid-template-columns:repeat(2,1fr)}.import-actions .btn{flex:1}#imports-view .form-grid{grid-template-columns:1fr}}
#imports-view>.page-heading,#imports-view>.notice{margin-bottom:0}
#imports-view .connected-form{margin-top:0}
#imports-view .connected-form label{font-weight:400}
#imports-view input,#imports-view select,#imports-view textarea{font-weight:400}
.import-steps{border-bottom:0;padding:0;gap:8px;font-size:12px}
.import-steps li{padding:8px 10px;border:1px solid var(--fd-line);border-radius:5px}
.import-steps li.active{color:var(--fd-on-primary);background:var(--fd-primary);border-color:var(--fd-primary)}
.operations-view>.page-heading,.operations-view>.notice{margin-bottom:0}
.operations-view .stat-meta{white-space:normal}
.operations-view .panel-head{gap:16px;flex-wrap:wrap}
.operations-view .report-dates{align-items:end;flex-wrap:wrap;gap:16px;margin:0}
.report-areas .table{min-width:600px}
#mine-view .table{min-width:900px}
.operations-view .field{display:flex;flex-direction:column;gap:8px}
.report-daily{max-height:360px;overflow:auto}
.team-filters{align-items:end;flex-wrap:wrap;gap:16px;margin:0}
.team-filters input{width:100%}
.team-filters .field{display:flex;flex-direction:column;gap:8px;min-width:150px;flex:1}
.team-grid{align-items:start}.team-grid .panel-head{gap:12px;flex-wrap:wrap}
.team-details{display:grid;gap:16px}.team-details p{margin:0;overflow-wrap:anywhere}
#team-view>.page-heading,#team-view>.notice{margin-bottom:0}
.governance-view>.page-heading,.governance-view>.notice{margin-bottom:0}
.audit-filters{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:18px;align-items:end}
.audit-filters .field{display:flex;flex-direction:column;gap:8px;min-width:0}
.audit-filters input,.audit-filters select{width:100%}
#audit-view .table{min-width:900px}
.audit-reference{overflow-wrap:anywhere;max-width:280px}
.governance-view .panel-head{gap:16px;flex-wrap:wrap}
.governance-links{display:flex;flex-direction:row;flex-wrap:wrap;gap:12px}
.notifications-view>.page-heading,.notifications-view>.notice{margin-bottom:0}
.notice-list{display:grid;gap:20px}.notice-card .panel-head{gap:16px;align-items:flex-start}
.notice-card h2{font-size:16px}.notice-body{white-space:pre-wrap;overflow-wrap:anywhere}
.notification-event{display:flex;flex-direction:column;gap:8px;max-width:520px}
.notification-editor{margin-top:0}.notification-editor textarea{min-height:140px;resize:vertical;font:inherit;padding:12px;border:1px solid var(--fd-control);border-radius:8px;color:var(--fd-ink);background:var(--fd-surface)}
.notification-variables{display:flex;gap:8px;flex-wrap:wrap}.notification-variables>span{flex-basis:100%}
.notification-editor fieldset{display:grid;gap:12px;padding:16px;border:1px solid var(--fd-line);border-radius:8px}
.email-channel .panel-body{display:grid;gap:20px}.email-channel .notice{margin:0}
.email-channel .panel-head{flex-wrap:wrap;gap:16px}
.email-status-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:20px}.email-status-grid>div{display:grid;gap:6px;overflow-wrap:anywhere}
.email-preferences summary{cursor:pointer;font-weight:600;padding:12px 0}.email-preferences summary:focus-visible{outline:2px solid var(--fd-primary);outline-offset:3px}
.email-settings-form fieldset{padding:16px;border:1px solid var(--fd-line);border-radius:8px}.email-events{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}
@media(max-width:640px){.email-status-grid,.email-events{grid-template-columns:1fr}}
.notification-bell{position:relative}.notification-count{position:absolute;right:-4px;top:-4px;background:var(--fd-primary);color:var(--fd-on-primary);border-radius:10px;padding:2px 5px;font-size:11px;min-width:18px}
#notification-settings-view .table{min-width:700px}
:is(.content,.panel-body) h1[tabindex="-1"]:focus-visible{outline:2px solid var(--fd-primary);outline-offset:5px;border-radius:3px}
@media(max-width:640px){.notifications-view .grid-2{grid-template-columns:1fr}.notice-card .panel-head{flex-wrap:wrap}}
.governance-view .company-settings{margin-top:0}
#administration-view .table{min-width:600px}
.audit-values{display:grid;gap:12px;margin:0}
.audit-values>div{display:grid;grid-template-columns:minmax(100px,1fr) minmax(0,2fr);gap:16px;padding:12px 0;border-bottom:1px solid var(--fd-line)}
.audit-values dt{color:var(--fd-muted)}.audit-values dd{margin:0;overflow-wrap:anywhere}
.audit-values pre{white-space:pre-wrap;overflow-wrap:anywhere;font-size:12px;margin:0}
@media(max-width:800px){.audit-filters{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:480px){.audit-filters{grid-template-columns:1fr}.audit-values>div{grid-template-columns:1fr;gap:6px}.governance-links>.btn{flex:1 1 100%}}
.operations-view .table td{font-variant-numeric:tabular-nums}
@media(max-width:640px){.operations-view .report-dates>.field{flex:1;min-width:130px}.operations-view .report-dates>.btn{width:100%}.operations-view .grid-4{grid-template-columns:repeat(2,minmax(0,1fr))}}